Transporting your package
Packages are generally shipped within a maximum of 24 hours after receipt of your payment, and transport companies take between 24 and 96 hours to deliver depending on the destination and the carrier chosen. Even so Aceites Alba does not guarantee at any time the delivery in said terms. Shipping charges include packaging, handling and shipping. Your shipment is 100% insured against loss or damage, in which case the product will be replaced at no charge to you. The value of these expenses depends on the weight, the destination of your order and the chosen carrier. The most convenient thing to know is to register on our website and add the products to the cart, so the store will calculate exactly the price of the freight with the different valid carriers for that shipment.
Return policy
Aceites Alba CB will accept the return of products within 15 days after receipt of the order as long as the security seals on the containers are not open, broken or damaged. The amount to be returned will be 100% of the price of the products but never of the shipping costs, one way or return.
Terms of use
ACEITES ALBA C.B reserves the right to modify the commercial offer presented on the website (modifications on products, prices, promotions and other commercial and service conditions) at any time and without prior notice. The entity does not guarantee the proper functioning of the website in any case. ACEITES ALBA CB guarantees the quality of the products it sells on its website. General Conditions of Use This website is run by ACEITES ALBA C.B. In order for the user of the Website to be able to contact ACEITES ALBA C.B, the following email address is provided: comercial@olivardeplata.com. By accessing and using the Website, the user agrees to comply with this Legal Notice and agrees with the Privacy Policy. If the user does not agree to comply with the terms and conditions of the Legal Notice, he should not use the Website. ACEITES ALBA CB is the intellectual owner of all the content and objects included in this online store (tienda.olivardeplata.com) It is the sole responsibility of the user to know and observe, in the use of the Website and its materials and content, all laws and applicable provisions, as well as reading the Legal Notice and the Privacy Policy before accessing and using the Website, and periodically reviewing the Conditions of Use and the Privacy Policy, in the event that ACEITES ALBA CB has been able to introduce, in your case, any modification in them. The terms and conditions of this website are, for all purposes, subject to the Spanish courts. Disclaimer ACEITES ALBA C.B declines all responsibility for the transmission, dissemination, storage, making available, receiving, accessing or using the Website, and, in particular, for the following: (a) The existence of any failure in access, causing an interruption, or programming, related to the Website and its operation, whatever its origin, any harmful element, or the intervention of a third party. (b) Infringement of intellectual and industrial property rights, business secrets, contractual commitments of any kind, rights to honor, personal and family privacy and the image of people, of property rights and of any other nature belonging to a third party as a consequence of the transmission, diffusion, storage, making available, receiving, obtaining or accessing the Website or its contents. (c) The performance of acts of unfair competition and illegal advertising as a consequence of the transmission, diffusion, storage, making available, receiving, obtaining or accessing the Website or its contents. (d) The lack of veracity, accuracy, exhaustiveness, relevance and / or topicality of the Website or its contents. (e) The possible lack of adaptation to purposes or fulfillment of expectations that the Website or its contents could generate. Likewise, the information contained in the Website may be accessible to third parties through the Internet or other means. ACEITES ALBA C.B does not guarantee the privacy of the communications that Users may make with respect to or through this Website. The Users of this Website affirm that they know that the communications transmitted through it are public and not private communications, so that ACEITES ALBA C.B will not have any responsibility for the damages that, where appropriate, the indicated access could produce. Links The Website may include links to other websites or to other Internet sources. Since ACEITES ALBA CB cannot control these sites and these external sources, ACEITES ALBA CB is not responsible for the use made of these sites and external sources, and accepts no responsibility regarding content, advertising, products, services or other material available on these sites or external sources. In addition, ACEITES ALBA C.B will not be responsible for any damage or loss resulting from or related to the use of the aforementioned websites or external sources. Cookies On the Website, “cookies” are used, small files that are downloaded to the User’s computer to control the movement flows for the contents that make up the Website and thus offer a better and more personalized service. The cookies used cannot read data from the User’s hard drive. In the event that the User wishes to prevent the generation of cookies, he may select the corresponding option in his browser program.